Customer messaging
Talk to customers where they already are.
LINE Official Account integration for business: a shared inbox, chatbot, invoice reminders and broadcasts, connected to your books.
Customer inboxToday
Customer AInvoice PDF sent
Customer BCallback requested
Customer CPayment thank-you sent
Sample figures for illustration.
01 · Inbox
One inbox for every customer chat.
Answer customers in the LINE business inbox with photos, voice and files, and translate chat when you need to. A chatbot with a rich menu greets them.
- LINE business inbox
- Photos, voice and files in chat
- Chat translation
- Chatbot with rich menu
02 · Follow-up
Send reminders from the books.
Send invoice PDFs, due and overdue reminders and payment thank-you messages. Callback requests and product inquiries are kept with response times.
- Invoice PDF by message
- Due and overdue reminders
- Payment thank-you messages
- Callback requests
- Product inquiries with response times
03 · Broadcast
Reach customers and alert your staff.
Send photo-album broadcasts and branded email templates. Staff alerts go out by LINE, email or WhatsApp.
- Photo-album broadcasts
- Branded email templates
- Staff alerts by LINE, email or WhatsApp
What's included
- LINE business inbox
- Photos, voice and files in chat
- Chat translation
- Chatbot with rich menu
- Callback requests
- Product inquiries with response times
- Payment thank-you messages
- Invoice PDF by message
- Due and overdue reminders
- Photo-album broadcasts
- Staff alerts by LINE, email or WhatsApp
- Branded email templates
Related modules
See your messaging in allsoft® Books.
A 30-minute walkthrough set up with your customer channels.